Citizens Bank, a regional financial institution with a long-standing presence in Massachusetts, operates as a full-service banking organization offering a range of financial products and services. Historically rooted in community-based banking, the institution has evolved to support individuals, families, and small businesses through a network of branches and digital channels. The Quincy location at 65 Newport Ave serves as a local access point for daily banking needs, including deposits, account services, and customer assistance, while aligning with the broader bank's governance and risk-management frameworks.
The organization emphasizes core banking functions such as consumer and commercial lending, deposit gathering, and basic wealth-management services, structured to support prudent financial practices consistent with regulatory expectations. Its operational scope includes compliance with applicable state and federal laws, emphasis on customer protection, and commitment to maintaining reliable service continuity. By leveraging standardized policies and procedures, Citizens Bank aims to deliver accessible financial services to the communities it serves, while integrating with broader regional financing initiatives and institutional risk controls.
Better than 50% of providers in Quincy
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Citizens Bank is a verified financial service provider. This means we have confirmed their business information, contact details, and they have received customer reviews. You can trust this provider for your financial needs.
Find answers to common questions
Citizens Bank is listed as a financial service provider in Quincy, MA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask Citizens Bank to explain the terms in writing before you proceed.
To improve your chances of getting better terms from Citizens Bank, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare Citizens Bank with other providers in Quincy and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
Citizens Bank has a rating of 3.5, which is better than 50% of providers in Quincy.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents Citizens Bank requests. It is always best to call ahead using the phone number on this page so Citizens Bank can confirm exactly which documents you need for your specific situation.
In addition to its primary service, Citizens Bank also offers: ATM.