Citizens Bank, located at 495 Southern Artery in Quincy, Massachusetts, operates as a regional financial institution serving individual and small business clients with a full range of banking services. The organization traces its roots to the consolidation and evolution of local community banks, reflecting a broader trend of institutional growth and adaptation within the U.S. banking landscape. Its history is intertwined with the development of the New England financial market, characterized by gradual expansion, regulatory compliance, and ongoing efforts to modernize core banking operations while maintaining a presence in local communities.
The bank’s primary functions include accepting deposits, extending loans, and providing payment processing services, along with basic wealth management and cash management offerings for businesses. It maintains a network-oriented approach that supports customer access through traditional branch services and integrated financial platforms. The operational scope emphasizes local market engagement, adherence to banking regulations, and the delivery of standardized financial solutions designed to meet the needs of residents and enterprises within its service area.
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Citizens Bank is a verified financial service provider. This means we have confirmed their business information, contact details, and they have received customer reviews. You can trust this provider for your financial needs.
Find answers to common questions
Citizens Bank is listed as a financial service provider in Quincy, MA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask Citizens Bank to explain the terms in writing before you proceed.
To improve your chances of getting better terms from Citizens Bank, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare Citizens Bank with other providers in Quincy and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
Citizens Bank has a rating of 2.5, compared to the city average of 3.5.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents Citizens Bank requests. It is always best to call ahead using the phone number on this page so Citizens Bank can confirm exactly which documents you need for your specific situation.
In addition to its primary service, Citizens Bank also offers: ATM.