MassMutual Federal Credit Union is a financial cooperative serving members associated with MassMutual and its affiliated organizations, with a focus on delivering member-owned financial services. Established to support the needs of individuals and communities connected to its field of membership, the organization emphasizes cooperative principles, governance by members, and a fiduciary responsibility to its accountholders. Its history reflects a lineage rooted in mutual aid and financial inclusion, aligning with broader movements within credit unions to provide accessible banking services beyond traditional for-profit institutions.
The credit union operates as a member-owned–and–controlled entity offering a range of core financial products and services typical of credit unions, including deposit accounts, lending options, and basic electronic financial services. Its operational scope centers on providing secure, accessible financial services to eligible members, with governance and policy decisions driven by member input through elected representatives. As a local institution, it engages with its Springfield, Massachusetts community while adhering to the regulatory framework governing federally insured credit unions.
Better than 75% of providers in Springfield
In addition to the primary service, MassMutual Federal Credit Union also offers:
Other providers in Springfield with similar ratings:
MassMutual Federal Credit Union is a verified financial service provider. This means we have confirmed their business information, contact details, and they have received customer reviews. You can trust this provider for your financial needs.
Find answers to common questions
MassMutual Federal Credit Union is listed as a financial service provider in Springfield, MA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask MassMutual Federal Credit Union to explain the terms in writing before you proceed.
To improve your chances of getting better terms from MassMutual Federal Credit Union, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare MassMutual Federal Credit Union with other providers in Springfield and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
MassMutual Federal Credit Union has a rating of 4.5, which is better than 75% of providers in Springfield.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents MassMutual Federal Credit Union requests. It is always best to call ahead using the phone number on this page so MassMutual Federal Credit Union can confirm exactly which documents you need for your specific situation.
In addition to its primary service, MassMutual Federal Credit Union also offers: Credit union, ATM.