The organization at 950 Main St, Springfield, MA 01103 is Citizens Bank, a federally chartered financial institution operating as a full-service community bank in the region. Founded in the 19th or early 20th century (various sources indicate long-standing local banking presence), it has grown to serve individual consumers, small businesses, and corporate clients through a network of branches and digital platforms. Its primary functions include everyday banking services, such as deposits, loans, and payment processing, along with wealth management and advisory services tailored to local customers. The bank’s operational scope centers on customer financial needs within Springfield and surrounding communities, emphasizing accessibility through in-person branches, online banking, and a mobile app. As a regional institution, it interacts with regulatory frameworks governing depository institutions and adheres to established consumer protection and privacy standards. The address site confirms branch-specific activities like deposits, withdrawals, and account services, highlighting its role as a local financial service provider.
Better than 10% of providers in Springfield
In addition to the primary service, Citizens also offers:
Links and information about Citizens:
Get more information for Concerned Citizens in Springfield, MA. See reviews, map, get the address, and find directions.
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Citizens is a verified financial service provider. This means we have confirmed their business information, contact details, and they have received customer reviews. You can trust this provider for your financial needs.
Find answers to common questions
Citizens is listed as a financial service provider in Springfield, MA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask Citizens to explain the terms in writing before you proceed.
To improve your chances of getting better terms from Citizens, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare Citizens with other providers in Springfield and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
Citizens has a rating of 2.3, which is better than 10% of providers in Springfield.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents Citizens requests. It is always best to call ahead using the phone number on this page so Citizens can confirm exactly which documents you need for your specific situation.
In addition to its primary service, Citizens also offers: Bank, ATM.