InFirst Federal Credit Union is a member-owned financial cooperative serving residents and employees within its designated field of membership, offering common banking and financial services consistent with credit union models. Historically rooted in the cooperative movement, credit unions like InFirst emphasize member welfare, democratic governance, and reinvestment of earnings to support service quality and community accountability. The organization operates under a federally chartered framework, adhering to regulatory standards that guide safety, soundness, and accessibility for members.
The Roanoke, Virginia location at 210 Franklin Rd SW #726 serves as a regional access point for account services, loan processing, and everyday banking needs. Its operational scope typically includes shared branching networks, electronic funds transfer, and security protocols designed to protect member assets. As a member-focused institution, the credit union emphasizes sustainability of services, transparent governance, and adherence to applicable consumer protections. The overall mission centers on providing affordable financial solutions within a cooperative structure that prioritizes members' financial well-being and community involvement.
In addition to the primary service, InFirst Federal Credit Union also offers:
Find answers to common questions
InFirst Federal Credit Union is listed as a financial service provider in Roanoke, VA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask InFirst Federal Credit Union to explain the terms in writing before you proceed.
To improve your chances of getting better terms from InFirst Federal Credit Union, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare InFirst Federal Credit Union with other providers in Roanoke and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
InFirst Federal Credit Union has a rating of 0.0, compared to the city average of 4.1.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents InFirst Federal Credit Union requests. It is always best to call ahead using the phone number on this page so InFirst Federal Credit Union can confirm exactly which documents you need for your specific situation.
In addition to its primary service, InFirst Federal Credit Union also offers: Federal credit union, ATM, Car finance and loan company, Credit union, Investment bank, Loan agency, Mortgage lender.