Chartway Credit Union is a member-owned financial cooperative based in Norfolk, Virginia, with a long-standing history rooted in cooperative principles. Established to serve its members’ financial needs, the organization operates as a nonprofit financial cooperative that emphasizes democratic governance, equitable access, and member participation. Its structure centers on securing broad member benefits through shared ownership, surplus distribution, and community-oriented services.
The credit union provides a range of core financial services designed to meet everyday banking needs, including savings and checking accounts, loan products, and basic financial services for individuals and small groups. Its operations typically encompass branch-level customer service, consumer lending, and educational resources aimed at promoting financial literacy and sound money management. As a regional financial institution, Chartway’s scope includes serving local residents and communities within its service area, maintaining regulatory compliance, and sustaining resilient, member-focused operations. The organization’s emphasis on stewardship reflects its commitment to facilitating safe, accessible financial services for its members.
Better than 41% of providers in Norfolk
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Chartway Credit Union is a verified financial service provider. This means we have confirmed their business information, contact details, and they have received customer reviews. You can trust this provider for your financial needs.
Find answers to common questions
Chartway Credit Union is listed as a financial service provider in Norfolk, VA and must follow both state and federal regulations that apply to this type of business. As with any financial provider, you should review the agreement carefully before signing, make sure you understand all fees and repayment terms, and only use official contact details from this page or the company's own website. Avoid sharing personal or payment information with anyone who contacts you unexpectedly and, if something seems unclear, ask Chartway Credit Union to explain the terms in writing before you proceed.
To improve your chances of getting better terms from Chartway Credit Union, be prepared with accurate information about your income, existing debts, and the amount you really need to borrow. If possible, check your credit history in advance, avoid late payments on other accounts, and consider offering collateral if the product allows it, as stronger overall finances can help you qualify for more favorable rates or fees. It's also a good idea to compare Chartway Credit Union with other providers in Norfolk and to ask directly about any current promotions, loyalty benefits, or ways to reduce the total cost of your loan.
Chartway Credit Union has a rating of 4.8, which is better than 41% of providers in Norfolk.
Requirements can vary by product, but for most visits you should be ready to bring a valid government-issued ID, proof of income (such as recent pay stubs or bank statements), and proof of address like a utility bill or lease. If you are applying for a title or secured loan, you may also need the vehicle title, registration, and insurance details, along with any other documents Chartway Credit Union requests. It is always best to call ahead using the phone number on this page so Chartway Credit Union can confirm exactly which documents you need for your specific situation.
In addition to its primary service, Chartway Credit Union also offers: Credit union.